Frequently Asked Questions



General

1. Why are water based timber finished coatings better?


2. Are water based coatings as hard wearing as solvent based coatings?


Preparation

3. What grit sandpaper should I finish the floor with before I start coating?


4. What is grain raise?


5. How do I minimise grain raise?


6. What are tannins?


7. Can solvent based sealers be used under Enviropro top coats?


8. Is it necessary to sand the sealer coat?



Application



9. Should I use a 1 pack or 2 pack?


10. Do I need to add all the hardener to Endure 2 pack?


11. Do I have to use Enviropro Timberseal?


12. How long will it be before I need to recoat?


13. Can I put a 2 pack over single pack?


14. What tools are recommended with water based coatings?


15. How many coats should I apply?


16. What coverage should I achieve?


17. Is it necessary to sand between coats?


18. When is the best time to putty the floor?


19. Can water based coatings go over solvent based coatings?


20. How do I conduct adhesion testing? (X) - Hatch adhesion Test


21. Can all water based coatings go over any other water based polyurethane?


22. Does Endure High Build need a sealer?


23. Why do I need to strain the coatings before use?


24. When should I use a Wet Edge Extender?



Other



25. How do I care for the floor finish?


26. What is edge bonding?


27. Will Enviropro coatings "edge bond" less than solvent based coatings?


28. What is taber abrasion testing?


29. What are VOCs?


30. How much VOCs can be found in the Intergrain Enviropro product range?


31. Where can I buy Enviropro products?


Troubleshooting

The following guide can help you diagnose and issues you may have with your coating as well as identify the possible causes:

Issue

Appearance

Cause

Alligatoring/Frying Alligatoring Frying

The coating pulls away from itself, causing ridges in the coating similar to an alligator's skin.

Recoating too soon; application under cold conditions; applying coating too quickly; use of incorrect thinners to speed up drying.

Chatter marks

Undulations or lines running across several boards.

Poor sanding technique.

Cloudy finish

The coating appears cloudy or milky.

Latest coat was applied over earlier coat before it was sufficiently dry.

Contaminants

Small specks or insects in the finish are often worse near poorly sealed external doors and windows.

Cleanliness or the surface; windy conditions; dust caught between board or under skirting.

Cratering

Faults in the coating that resemble craters on the moon.

Contamination of floor or finish; application over previous coats not sufficiently dry.

Delamination Delamination

The finish peels at board joints or board ends.

Movement of the timber at board joints or at the end of the board. Inappropriate sealers.

Edge bonding

Splitting in the boards.

Gluing effect of coating is stronger than the strength of the timber.

Fisheyes/crawling

Circular, cloudy hazy areas with a clear centre measuring anything up to 1 inch (2.5cms) in diameter.

Surface contamination; insufficient stirring of product before application.

Gloss variation

Shiny and dull patches in the finish.

Roughness of the boards; uneven film build.

Grain raising Grain Rise

The floor surface is rough to the touch.

Inadequate sanding, skipping too many grits; failure to allow sufficient drying time for water based sealers to flatten; insufficient coating thickness.

Lap Marks Lap Marks

Uneven appearance with "double build" occurring.

Over working one area, too much
heat, or draught during application or too porous a surface. To avoid them, divide the area into smaller sections and complete each in turn.

Pimples

Bubbles or bits in the finish.

Air bubbles introduced into the film during application or insufficient vacuuming prior to coating.

Pin holes

Holes in the coating, similar to fish eyes, but much smaller.

Product has been applied over a previous coat that was not sufficiently dry; shaking the product excessively.

Quilting Quilting

A lack of consistency of the coating over board joints highlighting them and giving a bed quilt appearance.

Surface coating flow into the joints between boards.

Rejection Rejection

Water on wax paper 'pull back' effect.

Contaminants leaching out of the flooring affecting the wetting of the finish.

Swirl marks

Circular swirling scratch marks.

The marks from rotary sanding when the final sand has been carried out with too coarse a grit size.

Uneven sheen

Inconsistent sheen across the floor.

Insufficient mixing before application; uneven sanding; uneven application thickness.

White lining

White lines appearing along joints between boards.

Rapid stretching of water based coatings when boards move.